How Pet Transport Works
From your first inquiry to the moment you're reunited with your pet—here's exactly what to expect at every step.
Request Your Quote
Fill out our simple quote form with your pet's details, pickup/dropoff locations, and preferred travel dates. We respond within 24 hours with a detailed, transparent quote.
- Pet type, breed, and weight
- Pickup and dropoff cities
- Target travel dates
- Any special requirements
Confirm & Pay Deposit
Once you're happy with the quote, confirm your booking with a 50% deposit. We'll lock in your dates and start coordinating flights.
- 50% deposit to confirm
- Remaining balance due before travel
- Secure payment processing
- Refundable if cancelled 7+ days out
We Handle the Logistics
Sit back while we take care of everything: booking flights, coordinating schedules, preparing any necessary documentation, and arranging pickup.
- Flight booking & coordination
- Documentation preparation
- Pickup schedule confirmation
- Pre-travel checklist sent to you
Travel Day
Your pet is picked up at the scheduled time. They travel in-cabin with our flight nanny—never in cargo, never alone. We keep them comfortable the entire journey.
- On-time pickup confirmation
- TSA-approved carrier
- In-cabin seating only
- Treats, water & comfort throughout
Real-Time Updates
Throughout the journey, you'll receive photos and text updates at every stage: boarding, in-flight, landing, and en route to delivery.
- Photo at pickup
- Boarding confirmation
- In-flight check-in
- Landing notification
Happy Reunion
We deliver your pet directly to you (or your designated recipient), confirm they're happy and healthy, and follow up within 24 hours to check in.
- Direct door-to-door delivery
- Health check upon arrival
- Delivery confirmation photo
- 24-hour follow-up call
Why Pet Parents Choose Our Process
We've designed every step to minimize your stress and maximize your pet's safety.
You Stay Informed
Real-time updates mean you always know where your pet is and how they're doing.
We Handle Everything
From booking to delivery, we take care of all the logistics so you don't have to.
Safety First
In-cabin travel, USDA registration, and Pet CPR certification protect your pet at every step.
Ready to Get Started?
Step 1 is easy—just tell us about your pet and where they need to go.
Get Your Free Quote