How Pet Transport Works

    From your first inquiry to the moment you're reunited with your pet—here's exactly what to expect at every step.

    01

    Request Your Quote

    Fill out our simple quote form with your pet's details, pickup/dropoff locations, and preferred travel dates. We respond within 24 hours with a detailed, transparent quote.

    • Pet type, breed, and weight
    • Pickup and dropoff cities
    • Target travel dates
    • Any special requirements
    02

    Confirm & Pay Deposit

    Once you're happy with the quote, confirm your booking with a 50% deposit. We'll lock in your dates and start coordinating flights.

    • 50% deposit to confirm
    • Remaining balance due before travel
    • Secure payment processing
    • Refundable if cancelled 7+ days out
    03

    We Handle the Logistics

    Sit back while we take care of everything: booking flights, coordinating schedules, preparing any necessary documentation, and arranging pickup.

    • Flight booking & coordination
    • Documentation preparation
    • Pickup schedule confirmation
    • Pre-travel checklist sent to you
    04

    Travel Day

    Your pet is picked up at the scheduled time. They travel in-cabin with our flight nanny—never in cargo, never alone. We keep them comfortable the entire journey.

    • On-time pickup confirmation
    • TSA-approved carrier
    • In-cabin seating only
    • Treats, water & comfort throughout
    05

    Real-Time Updates

    Throughout the journey, you'll receive photos and text updates at every stage: boarding, in-flight, landing, and en route to delivery.

    • Photo at pickup
    • Boarding confirmation
    • In-flight check-in
    • Landing notification
    06

    Happy Reunion

    We deliver your pet directly to you (or your designated recipient), confirm they're happy and healthy, and follow up within 24 hours to check in.

    • Direct door-to-door delivery
    • Health check upon arrival
    • Delivery confirmation photo
    • 24-hour follow-up call

    Why Pet Parents Choose Our Process

    We've designed every step to minimize your stress and maximize your pet's safety.

    You Stay Informed

    Real-time updates mean you always know where your pet is and how they're doing.

    We Handle Everything

    From booking to delivery, we take care of all the logistics so you don't have to.

    Safety First

    In-cabin travel, USDA registration, and Pet CPR certification protect your pet at every step.

    Ready to Get Started?

    Step 1 is easy—just tell us about your pet and where they need to go.

    Get Your Free Quote